top of page

PRIVACY POLICY

Introduction
Welcome to MILLIONMILESSUPPORTEDLIVING.CO.UK ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website MILLIONMILESSUPPORTEDLIVING.CO.UK (the "Site") and use our services. This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Information Commissioner's Office (ICO) guidelines.
Data Controller
MILLION MILES SUPPORTED LIVING C.I.C
info@millionmilessupportedliving.co.uk
0208 050 5487
Information We Collect
We may collect and process the following data about you:

  1. Personal Identification Information: Name, email address, phone number, postal address, and other contact details.

  2. Demographic Information: Age, gender, interests, and preferences.

  3. Technical Data: IP address, browser type, version, time zone setting, browser plug-in types and versions, operating system, and platform.

  4. Usage Data: Information about how you use our website, products, and services.

  5. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

  6. Financial Information: Payment card details and transaction history.

How We Collect Your Data
We use different methods to collect data from and about you including through:

  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties such as analytics providers, advertising networks, and search information providers.

How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and manage your access to our site.

  • To manage your registration as a user of our site.

  • To manage payments, fees, and charges.

  • To manage customer relationships, including notifying you of changes to our terms or privacy policy.

  • To administer and protect our business and this website.

  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

  • To make suggestions and recommendations to you about goods or services that may be of interest to you.

Legal Basis for Processing Personal Data
We will process your personal data based on one or more of the following legal bases:

  1. Consent: You have given clear consent for us to process your personal data for a specific purpose.

  2. Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

  3. Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

  4. Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests.

Disclosure of Your Data
We may share your personal data with the following parties:

  • Service Providers: Companies who provide services to us, such as IT and system administration services.

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

  • Regulators and other authorities: Who require reporting of processing activities in certain circumstances.

Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  1. Request access to your personal data (commonly known as a "data subject access request").

  2. Request correction of the personal data that we hold about you.

  3. Request erasure of your personal data.

  4. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

  5. Request restriction of processing of your personal data.

  6. Request the transfer of your personal data to you or to a third party.

  7. Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at [Your Company Email].
Changes to this Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. We will notify you by email or through a notice on our website prior to the change becoming effective.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:

MILLION MILES SUPPORTED LIVING C.I.C
info@millionmilessupportedliving.co.uk
0208 050 5487

bottom of page